Privacy Policy for Vlitzmo Shoe – Online Shopping of Shoes

Last Updated: [Date]

1. Introduction

Welcome to Vlitzmo Shoe (“App,” “we,” “our,” “us”).
Vlitzmo Shoe is an e-commerce mobile app designed to help users browse, select, and purchase quality footwear online.

This Privacy Policy explains how we collect, use, store, and share your personal data when you use our App.
By downloading, installing, or using the App, you agree to this policy. If you do not agree, please discontinue use of the App.

2. Developer & Contact Information

Developer/Company Name: [Your Company Name]
Address: [Street, City, State, Country]
Email: [support@vlitzmoshoe.com]
Phone (optional): [+CountryCode Phone Number]

If you have any questions or requests regarding this Privacy Policy, please contact us at the above email.

3. Information We Collect

We collect and process information necessary to provide our services and improve your shopping experience.

a. Personal Information (provided by you)

  • Full name, email address, and phone number
  • Shipping and billing address
  • Account login details (username, password)
  • Payment information (processed securely by third-party payment gateways)
  • Purchase history and order details
  • Customer support messages, feedback, or reviews

b. Automatically Collected Information

When you use the App, we may automatically collect:

  • Device details (model, brand, OS version)
  • IP address and general location (city or region)
  • App usage data (screens viewed, actions taken, time spent)
  • Device identifiers (Android ID, advertising ID)
  • Crash logs and diagnostic data (via Firebase Crashlytics or similar tools)

c. Cookies and Tracking Technologies

We may use cookies or local storage to remember your login, maintain your cart, and analyze usage patterns.
You can clear or disable cookies through your device settings.

4. How We Use the Information

We use your personal and non-personal information for purposes including:

  • Processing and fulfilling your orders
  • Managing payments and refunds
  • Delivering products and tracking shipments
  • Providing customer support and service updates
  • Personalizing your shopping experience
  • Sending notifications, offers, or promotions (only if you opt-in)
  • Conducting analytics to improve app performance
  • Detecting and preventing fraudulent transactions

5. Sharing and Disclosure of Information

We may share your data only in the following cases:

  • Payment Processors: To handle secure payments (e.g., Paystack, Flutterwave, Stripe, or Google Pay).
  • Logistics Partners: For order shipment and delivery.
  • Analytics Providers: To track performance (e.g., Google Analytics, Firebase).
  • Legal Authorities: When required by law or to protect our legal rights.
  • Marketing Partners: Only if you have opted in to receive offers.

We do not sell or rent your data to any third party.

6. Data Retention and Deletion

We retain your data as long as necessary for:

  • Providing our services and completing transactions
  • Fulfilling legal and tax obligations

You can request deletion of your account or personal data anytime by contacting [support@vlitzmoshoe.com].
Once deleted, some data may remain in backup systems for a limited period, as required by law.

7. Security of Information

We take appropriate security measures to protect your data from unauthorized access, disclosure, or misuse, including:

  • Encrypted data transmission (HTTPS)
  • Secure payment processing
  • Access control and authentication for staff handling data

Despite our efforts, no method of transmission over the Internet is 100% secure. Please use strong passwords and protect your login information.

8. Children’s Privacy

Our App is not intended for children under 13 years (or the minimum age in your jurisdiction).
We do not knowingly collect personal data from minors. If such data is discovered, we will promptly delete it.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and request a copy of your personal data
  • Correct inaccurate or outdated information
  • Request deletion (“right to be forgotten”)
  • Withdraw consent for marketing
  • Restrict or object to certain processing activities

You can exercise these rights by contacting us at [support@vlitzmoshoe.com].

10. Data Safety (Google Play Disclosure)

In line with Google Play’s User Data and Data Safety requirements, we disclose that:

  • The App collects user data (e.g., name, email, address, payment info) for order fulfillment.
  • Data may be shared with payment processors, logistics partners, and analytics tools.
  • All data is encrypted in transit and stored securely.
  • Users can request deletion of their account and data.
  • We do not sell personal or sensitive user data.

We ensure that the data disclosures here match the information submitted in our Google Play Data Safety form.

11. Third-Party Services

Our App integrates certain third-party SDKs and APIs. Each may collect limited user data per their privacy policies:

We recommend reviewing these policies for more details.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via:

  • An in-app notification, or
  • Updating the “Last Updated” date above.

Your continued use of the App after changes means you accept the revised policy.

13. Governing Law

This Privacy Policy and any disputes arising from it are governed by the laws of [Your Country].
Any disputes will be subject to the jurisdiction of the courts of [Your City/Region].

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